Monthly Archives: February 2010

I got a response from Comet


Eventually this afternoon a got a phone call, I knew it was from Comet because the phone number was blocked, this is a tactic they employ to keep they’re real numbers secret, so they can charge their disgruntled customers a … Continue reading

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Interesting Fact about Comets Returns Policy!


While awaiting a response from Comet’s customer services department I couldn’t help reflecting over the events of the last couple of days, in particular the Comet store returns policy. When I returned the product, the first thing the customer service … Continue reading

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My Letter to Comet


Dear Sir / Madam: This letter is to complain about service I recently received from Comet customer service representatives at the Oxford Botley store, named Ben, Richard and Emma King (Store Manager). I purchased a product on the 13th February … Continue reading

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Am I Expecting too much?


While on the last call to Comet regarding my complaint and the fact that they have robbed me of £7, I followed the advice of their customer service adviser. The advice was to write in, but I could do this … Continue reading

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The next stage, send a letter of complaint


Well so far, it seems that Comet are able to do as they please and stamp all over the general public, their customers. Now it seems that I can no longer talk to anyone, and all communication must be in … Continue reading

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Comet Head Office


Oh Dear, They’re not Listening. Well after getting no satisfaction from Emma King, the Store Manager at Comet Oxford, I decided to go to the next stage, head office Customer Services. I spoke to an adviser called Charlotte, she seemed … Continue reading

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The Next Day in The world of Comet


Well after getting no satisfactory answers from the store on Sunday, I though i would call the Store Manager and try to reason with her. The Store Managers Names at Oxford is Emma King, what’s interesting here is when I … Continue reading

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