After a few days waiting patiently to see if Comet were as good as their word, I finally got a letter and a cheque from them.
Not sure what is usual in these circumstances, as I don’t often need to go through this process, but I did find it unusual for a letter accompanying a refund to start with a paragraph indicating “pleasure” but “without prejudice”.
still they seems to have forgotten about the other elements of the complaint and I have not heard any more since.
Would I shop at Comet again? not if i could help it.
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